Click the “Login” (top right hand corner) and sign in (with your E-Mail and password) to review your orders. You may print invoices from your order history. Should you require any further information/assistance please contact our Customer Service Support Team.
The currency for our website in EUR
A credit card authorization is first taken to validate that the credit card is not fraudulent and that their sufficient funds to place the order. After the authorization has taken place, it will take a few days to capture the payment to be deducted from your credit card (usually by the time that the order has shipped).
Please allow 24-48 hours for one of the pending payments to drop. If both payments appear on your bank's statement after that please contact customer service.
Yes we do. If you are having trouble processing payment please contact our customer service team.
Customers are responsible for paying any Customs fees and Duties charged by your Country.
You can view order status by logging into your account. Navigate to "My Account" and select "Order History" to view the details for any pending and past orders. For orders that have shipped but yet to arrive, you can track your order by using the tracking number emailed by GBWear.
Please refer the "Returns and Exchanges" page to view our return policy.
We usually ship the same day that order was placed but please allow 1-2 working days post payment clearing for packing and dispatch.
Once and order is placed, it can be changed up to the point it has been dispatched. Contact your local customer team.
Select "Login" in the upper right. Below the "Sign In"button select the "Create One"link to create an account.
You can edit your account information by logging into your account. Navigate to "My Account" and select "My Addresses" to create or make changes to an address OR select "My Home School" to add or request a change to the Gracie Barra School where you are registered.
Select "Login" in the upper right. Below the "Sign In"button select the "Forgot your password?" link to view the "Reset Password" page. On the "Reset Password" page, enter and submit the email that was used to create your account and a link will be sent to that email to reset the password for your account.
During the checkout process, you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
If you have any inquiries please email our customer service team at firstname.lastname@example.org