Please return the item you want to exchange and place a new order for the replacement item.
All products carry a 30-day guarantee against manufacturer's defects. The 30-day guarantee starts from the date the order was shipped. If you experience an issue within this time frame, you can return your item for free to us via the form above.
GB Wear Europe reserves the right to refuse an exchange or refund of a product after a thorough investigation of the defect. This applies to accidental, malicious, or other wear-related damage. All inquiries will be handled on a case-by-case basis and will be individually reviewed.
GB Wear Europe does not accommodate the following:
If you would like to add on to an existing order, contact GB Wear Customer Service Team to have your order put on hold. You will need to place a new order with the additional items, and GB Wear will have the two orders shipped together.
A customer service representative will contact you to verify the shipping address if needed.
IMPORTANT: If GB Wear does not receive address confirmation from the customer within 3 business days, we reserve the right to cancel the order(s). In that case, please allow 3-5 business days for a refund to be processed.